Shipping Policy

At Surat Kapda Bazaar Hisar, we strive to provide a seamless shopping experience by ensuring reliable and efficient shipping services for all our customers. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased on our e-commerce website.

1. Shipping Zones

a. Domestic Shipping: We currently offer shipping services within India only. We do not offer international shipping at this time.

2. Shipping Methods

a. Standard Shipping: We offer standard shipping for all orders. The estimated delivery time for standard shipping is typically between 5 to 10 business days, depending on your location and product availability.

b. Express Shipping: We also offer express shipping options for faster delivery. The estimated delivery time for express shipping is typically between 2 to 5 business days, depending on your location and product availability. Please note that express shipping may incur additional charges.

3. Order Processing

a. Order Processing Time: Orders are typically processed within 2 business days from the date of order placement. Processing times may vary based on product availability and order volume.

b. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

4. Shipping Fees

a. Shipping Charges: Shipping fees are calculated based on the total order value, shipping method selected, and your location. Shipping charges will be displayed during the checkout process before you finalize your purchase.

b. Free Shipping: We may offer free shipping promotions from time to time. Please check our website or promotional materials for details on any ongoing free shipping offers.

5. Delivery

a. Delivery Address: Please ensure that you provide an accurate and complete shipping address during the checkout process. We are not responsible for delivery delays or issues resulting from incorrect or incomplete address information.

b. Delivery Attempts: Our shipping partners will make reasonable attempts to deliver your order to the provided address. If delivery is unsuccessful after multiple attempts, your order may be returned to us, and additional shipping fees may apply for re-shipment.

c. Risk of Loss: The risk of loss or damage to products passes to you upon delivery. If you believe your package was lost or damaged during transit, please contact our customer support team immediately for assistance.

6. Contact Us

If you have any questions or concerns about our Shipping Policy or require assistance with your order, please contact us at [contact email or address]. Our customer support team is available to assist you with any inquiries or issues related to shipping and delivery.

7. Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with the date of the latest revision.

By placing an order on our website, you acknowledge and agree to the terms of this Shipping Policy. We are committed to providing you with a reliable and convenient shipping experience, and we appreciate your trust in Surat Kapda Bazaar Hisar.